At New Diivine Optician, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website: www.newdiivineoptician.com.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping addresses.
- Payment Information: Credit/debit card details or other payment information (processed securely via our payment gateway partners).
- Browsing Information: IP address, browser type, device type, and pages you visit on our website.
- Order History: Details of purchases made through our website.
We only collect the information that is necessary to fulfill your order, respond to your queries, and improve your shopping experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders, including payment processing and shipping.
- To provide customer support and respond to your inquiries.
- To send you order updates, offers, and marketing communications (only if you opt-in).
- To analyze website traffic and improve our services and product offerings.
- To ensure website security and prevent fraud.
We never sell, rent, or share your personal data with third parties for their marketing purposes without your consent.
3. Sharing of Information
We may share your information with trusted third parties only when necessary, such as:
- Payment Processors: To securely process your transactions.
- Delivery Partners: To ensure timely delivery of your products.
- Service Providers: For website hosting, analytics, and email communication (all bound by confidentiality agreements).
These parties are only given the information required to perform their specific services.
4. Data Security
We take your data security seriously. Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information during transmission. We regularly update our systems and follow industry best practices to protect your information from unauthorized access, disclosure, or misuse.
5. Your Rights
You have the right to:
- Access or request a copy of the personal data we hold about you.
- Correct any inaccuracies in your personal data.
- Request deletion of your personal data (subject to legal obligations).
- Withdraw your consent for marketing communications at any time.
To exercise any of these rights, please contact us at support@newdiivineoptician.com.
6. Cookies
Our website uses cookies to enhance user experience, remember preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, although it may affect certain functionalities of our website.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy regularly.
Effective Date: July 15, 2025
If you have any questions or concerns about our Privacy Policy, please contact us at:
New Diivine Optician
Email: support@newdiivineoptician.com
Website: www.newdiivineoptician.com